Electric Car Drivers: Insurance

1.999,00 + IVA 21%

 

Complete analysis on the situation of the policies and the insurance sector regarding the electric car, with the answers provided by 1500 drivers owners of electric vehicle type passenger car, located throughout the Spanish territory, in January and February 2021. It includes annex with the entire questionnaire, more than 20 infographics and tables, historical with the results of the 2018 and 2019 editions. The tabulated data set (dataset) in .csv and .xls format is available upon request and is not included in the price of the report.

Data set in .xls and .csv format to design customized pivot tables.

SKU: AMC_5-1-1-1-1-1-1-1 Category:

The third edition of the National Survey of Electric Car Drivers in Spain, which reveals the profile, experiences, uses and opinions of electric vehicle (EV) drivers in the passenger car category. It has counted with the participation of 1500 owners, being this the largest and most representative sample in Spain.

  1. Introduction
  2. Methodology and Sampling
    2.1. Interaction with the survey
    2.2. Basic characteristics of the sample
  3. Insurance companies
    3.1. Use of the policy
    3.2. Valuation of insurance companies
    3.3. General experiences of use
  4. Purchasing the policy
    4.1. The selection process
    4.2. The channels of purchase
    4.3. Reasons for the purchase
  5. Information channels
    5.1. Valuation of channels
    5.2. The recurrence of channels
    5.3. The search for information
  6. Policy acquisition
    6.1. The driver’s situation prior to purchase
    6.2. The demand for specific EV services
    6.3. Indispensable services for EVs
  7. Problems
    7.1. Categories of problems in driving EVs
    7.2. Categories of problems in the use of the policy
    7.3. Proposals for improvement by drivers
  8. Conclusions
    8.1. Upward trends
    8.2. Downward trends
  9. Annex
  • With which insurance company have you contracted your insurance?

Mapfre / Allianz / Mutua Madrileña / Reale Seguros / Línea Directa / Catalana Occidente / Generali / Axa / Grupo Liberty / Zurich

  • What type of policy do you have?

Third party / Extended third party / Fully comprehensive without excess / Fully comprehensive with excess

  • What motivated you to contract with this company?

The rates / The coverage / A punctual offer / A mediator / It is the same insurance company I have for my home / It is the same insurance company I had with my previous car /

  • Through which channel did you contract your insurance?

Online channel / Telephone contact center / Insurance intermediary / Insurance comparator / Insurance banker / Insurance bank operator

  • Where did you get information when looking for insurance for your electric car? (please rate from 1 to 5)

Advertising / Internet / Dealer / Acquaintance with experience in EVs / An insurance broker / Web, blog, magazines, press, etc. / Events / Trade fairs / Other

  • If you had to take out a new policy for your electric vehicle, would you do it through the same channel?

Yes / No

  • What was your situation when you took out insurance for your EV?

I looked for an insurance with specific services for electric cars / I kept the policy I had with another car to make a change of vehicle

  • Would you find it useful to have specific insurance for your EV?

Yes / No

  • How do you rate your experience with your current insurance?

Good / Bad / So-so / I don’t know

  • If you have used the policy, how would you rate the experience?

Good / Bad / So-so / I don’t know / I have not used it

  • What would you improve about your current policy?

The rate / The coverage / The specific services for EVs

  • What coverages / services do you think are essential in an electric vehicle?

Theft of the charging cable / Damage to the domestic charging point / Roadside assistance to transfer your EV to the nearest charging point / Roadside assistance for on-site battery recharging / A replacement electric vehicle

+ Report chapters
  1. Introduction
  2. Methodology and Sampling
    2.1. Interaction with the survey
    2.2. Basic characteristics of the sample
  3. Insurance companies
    3.1. Use of the policy
    3.2. Valuation of insurance companies
    3.3. General experiences of use
  4. Purchasing the policy
    4.1. The selection process
    4.2. The channels of purchase
    4.3. Reasons for the purchase
  5. Information channels
    5.1. Valuation of channels
    5.2. The recurrence of channels
    5.3. The search for information
  6. Policy acquisition
    6.1. The driver’s situation prior to purchase
    6.2. The demand for specific EV services
    6.3. Indispensable services for EVs
  7. Problems
    7.1. Categories of problems in driving EVs
    7.2. Categories of problems in the use of the policy
    7.3. Proposals for improvement by drivers
  8. Conclusions
    8.1. Upward trends
    8.2. Downward trends
  9. Annex
+ Questionnaire Questions
  • With which insurance company have you contracted your insurance?

Mapfre / Allianz / Mutua Madrileña / Reale Seguros / Línea Directa / Catalana Occidente / Generali / Axa / Grupo Liberty / Zurich

  • What type of policy do you have?

Third party / Extended third party / Fully comprehensive without excess / Fully comprehensive with excess

  • What motivated you to contract with this company?

The rates / The coverage / A punctual offer / A mediator / It is the same insurance company I have for my home / It is the same insurance company I had with my previous car /

  • Through which channel did you contract your insurance?

Online channel / Telephone contact center / Insurance intermediary / Insurance comparator / Insurance banker / Insurance bank operator

  • Where did you get information when looking for insurance for your electric car? (please rate from 1 to 5)

Advertising / Internet / Dealer / Acquaintance with experience in EVs / An insurance broker / Web, blog, magazines, press, etc. / Events / Trade fairs / Other

  • If you had to take out a new policy for your electric vehicle, would you do it through the same channel?

Yes / No

  • What was your situation when you took out insurance for your EV?

I looked for an insurance with specific services for electric cars / I kept the policy I had with another car to make a change of vehicle

  • Would you find it useful to have specific insurance for your EV?

Yes / No

  • How do you rate your experience with your current insurance?

Good / Bad / So-so / I don’t know

  • If you have used the policy, how would you rate the experience?

Good / Bad / So-so / I don’t know / I have not used it

  • What would you improve about your current policy?

The rate / The coverage / The specific services for EVs

  • What coverages / services do you think are essential in an electric vehicle?

Theft of the charging cable / Damage to the domestic charging point / Roadside assistance to transfer your EV to the nearest charging point / Roadside assistance for on-site battery recharging / A replacement electric vehicle